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Error messages: what they mean

When an order does not go through, the bot shows "Order not filled", the reason in one sentence, and "Your balance is unchanged". The button it offers depends on the cause: ✏️ Change, πŸ“₯ Deposit money, πŸ”„ Try again or πŸ“ˆ Another market.

Steps

  1. Read the reason

    The reason fits in one sentence. Your balance and your positions have not changed.

    ❌ Order not filled ━━━━━━━━━━━━━━━━━━━ Not enough money available for this stake: you have $8.40 available to trade. Lower your stake, or deposit money. Your balance is unchanged.
    ✏️ ChangeπŸ“₯ Deposit money
    β€Ή Menu
    The real bot screen Β· example amounts

  2. Tap the button offered

    The button depends on the cause. On a full market, it is πŸ“ˆ Another market, not πŸ”„ Try again.

    ❌ Order not filled ━━━━━━━━━━━━━━━━━━━ This market is full. Hyperliquid isn't accepting new positions on NVDA right now, whatever the amount. It frees up when others close or when Hyperliquid raises the limit. Your balance is unchanged.
    πŸ“ˆ Another market
    β€Ή Menu
    The real bot screen

  3. Still stuck? Write it

    Write what is going on in the chat, in your own words. Or go to βš™οΈ Settings β†’ πŸ›Ÿ Help & support β†’ πŸ™‹ Talk to a human. The answer comes right here.

    πŸ›Ÿ HELP ━━━━━━━━━━━━━━━━━━━ Tell me what's going on, in your own words. Most questions get an instant answer. What has no instant answer goes to a human β€” who replies right here.
    πŸ“₯ DepositπŸ’Έ Withdraw
    πŸ’Έ FeesπŸ›‘ Security
    πŸ”‘ My key🀝 Referrals
    πŸ™‹ Talk to a human
    β€Ή Menu
    The real bot screen
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Why was my order refused?

  • Not enough money available for this stake: lower the stake or the leverage with ✏️ Change, or πŸ“₯ Deposit money.
  • The minimum is $11 per order: raise the amount.
  • Too big for this leverage: on this market, Hyperliquid caps the size at this leverage. Lower the leverage or the amount.
  • This market is full: no amount goes through for now. Pick πŸ“ˆ Another market; room frees up when others close.
  • This market is filling up too fast: Hyperliquid is slowing new positions. πŸ”„ Try again in a few minutes.
  • The price moved too much, or not enough counterparties: at that moment, the price was moving too fast or there were not enough buyers and sellers. πŸ”„ Try again.
  • Hyperliquid isn't responding right now: your account is not the cause. Try again in a few minutes.

See also Place an order.

Why can't I close or reduce?

  • Already closed: a stop, a target or a liquidation closed the position just before your tap. The result is in 🧾 Performance.
  • Could not close: the position is still open. Tap πŸ”„ Try again.
  • What would remain is under the minimum: a reduction cannot leave less than $11. Close the whole position instead.

Why is my stop loss or take profit refused?

  • Wrong side of the price: a stop loss goes on the losing side. As a percentage, put a βˆ’ sign in front.
  • Beyond your liquidation price: that level would never trigger. Bring it closer.
  • Too close to the current price: move it a little further away.

See Stop loss, take profit and trailing stop.

Why doesn't my deposit show up?

  • No deposit yet: a transfer takes a few minutes. Tap πŸ”„ Check again; the bot messages you the moment the money lands.
  • Your funds arrived, just below the bridge minimum: Hyperliquid accepts deposits from $5. Send a little more to the same address: everything moves across on its own once the total passes it. Nothing is lost.

Only send USDC, on the Arbitrum One network. See Deposit.

Why didn't my withdrawal go through?

  • The transfer didn't go through: check your balance in a moment, and write to us if something looks wrong.
  • Hyperliquid didn't answer in time: your transfer may have gone through. Check your balance before trying again.

See Withdraw.

What do the Earn and copy messages mean?

  • Earn isn't taking new deposits right now: your money stays available to trade.
  • The deposit couldn't go through: your money stays available to trade. The withdrawal couldn't go through: your money stays on Earn and keeps earning.
  • Not copied: this trade of the followed address was not replayed on your account, often because your share falls under the minimum order. Add money, or raise your share. See Copy a wallet.
  • That's not an address: an address starts with 0x. Paste it on its own, nothing before or after.

Frequently asked questions

Does a refused order cost me anything?

No. A refused order is not executed: no fee is charged, and your positions stay as they were. The screen says so at the bottom: "Your balance is unchanged." Fix the stake or the leverage with ✏️ Change, then send the order again right away, from the same screen.

Why doesn't the bot always offer Try again?

Because insisting sometimes gets you nowhere. On a full market, no amount goes through: the bot offers πŸ“ˆ Another market. A stake that is too big calls for ✏️ Change, a low balance for πŸ“₯ Deposit money. πŸ”„ Try again only shows up when trying again can work.

Who do I write to if a message doesn't match my situation?

Write it in the chat, in your own words. The bot looks at the state of your account and answers most questions right away. Otherwise, your message goes to a human, who replies in the same chat. You can also write to stratidex@gmail.com.

Read next

Leveraged trading can lose the entire capital committed. StratiDex provides no investment advice. Read the full warning